Course objectives

At the end of the training, the staff in charge of SMS and Quality will be able to manage the implementation of SMS and to monitor it on a daily basis.

Course content

Human Factors principles for the implementation of SMS
• Errors and Violations
• Human capacity & Limits
• Collective Labour
• Comprehension and Decision Making
• Workload
• Pressure due to time constraint
• Hours of work and fatigue.

Risk management methodology
• Hazard identification ( system description, task analysis, operational observations , taxonomy) ,
• Risk assessment (principles and methodology )
• Risk mapping
• Risk control (principles, ALARP , models – SHELL , 5M , loop control )
• Practical exercises.

Safety assurance methodology
• Safety measures and indicators
• Secure Data Sources ( reporting system , reports, audits, analyzes , surveys, etc.)
• Management of safety assurance
• Adopting feedback culture
• Change management
• Continuous improvement in safety
• Practical exercises.

Event analysis and methodology of investigation (identification of root causes )
• 5M
• Fishbone Diagram
• Causal Tree Analysis
• Model of Reason
• Interview techniques post-event
• Practical exercises

Training & communication plan

Assessment

• Exam
• Minimum required: 12/20
• Certificate of completion.

Course content

• BASIC TRAINING (11.2.2)
• SCREENING OF PERSONS, CABIN BAGGAGE, ITEMS CARRIED AND HOLD BAGGAGE (11.2.3.1)
• SCREENING OF CARGO AND MAIL (11.2.3.2)
• SCREENING OF AIR CARRIER MAIL AND MATERIALS, IN-FLIGHT SUPPLIES AND AIRPORT SUPPLIES (11.2.3.3)
• VEHICLE EXAMINATIONS (11.2.3.4)
• ACCESS CONTROL AT AN AIRPORT AS WELL AS SURVEILLANCE AND PATROLS (11.2.3.5)

Assessment

• Exam
• Minimum required: 12/20
• Certificate of completion.

Course content

• Knowledge of the relevant legal requirements and how they should be met • Knowledge of supervisory tasks
• Knowledge of internal quality control
• Ability to respond appropriately to the detection of prohibited articles
• Knowledge of emergency response procedures
• Ability to provide mentoring and on-the-job training and to motivate others

and, where the person’s designated tasks so require:
• Knowledge of conflict management
• Knowledge of the capabilities and limitations of security equipment or screening methods used.

Assessment

• Exam (15 min.)
• Minimum required: 12/20
• Certificate of completion
• Validity: 5 years.

Contenu de la formation

• Knowledge of previous acts of unlawful interference with civil aviation, terrorist acts and current threats;
• Knowledge of the legal framework for aviation security;
• Knowledge of the objectives and organisation of aviation security, including the obligations and responsibilities of persons implementing security controls;
• Knowledge of access control procedures;
• Knowledge of identification card systems used at the airport;
• Knowledge of procedures for challenging persons and of circumstances in which persons should be challenged or reported;
• Knowledge of reporting procedures;
• Ability to identify prohibited articles;
• Ability to respond appropriately to security related incidents;
• Knowledge of how human behaviour and responses can affect security performance;
• Ability to communicate clearly and confidently.

Assessment

• Multiple-choice questionnaire (15 min.) with only 1 good answer
• Minimum grade: 12/20
• Certificate of completion

Course content

• knowledge of the legal requirements for aircraft security searches;
• knowledge of the configuration of the type(s) of aircraft on which the person is to implement aircraft security searches;
• ability to identify prohibited articles
• ability to respond appropriately to the detection of prohibited articles;
• knowledge of how prohibited articles may be concealed; and
• ability to implement aircraft security searches to a standard sufficient to reasonably ensure the detection of concealed prohibited articles.

Assessment

• Exam (15 min.)
• Minimum required: 12/20
• Certificate of completion
• Validity: 5 years.

Course content

• knowledge of how to protect and prevent unauthorised access to aircraft;
• knowledge of procedures for sealing aircraft, if applicable;
• knowledge of identification card systems used at the airport;
• knowledge of procedures for challenging persons and of circumstances in which persons should be challenged or reported; and
• knowledge of emergency response procedures.

Assessment

• Exam (15 min.)
• Minimum required: 12/20
• Certificate of completion
• Validity: 5 years.

Course content

• knowledge of previous acts of unlawful interference with civil aviation, terrorist acts and current threats;
• awareness of the relevant legal requirements;
• knowledge of the objectives and organisation of aviation security, including the obligations and responsibilities of persons implementing security controls;
• ability to respond appropriately to the detection of prohibited articles;
• knowledge of emergency response procedures;
• knowledge of passenger and baggage reconciliation requirements and techniques; and
• knowledge of protection requirements for air carrier materials used for passenger and baggage processing.

Assessment

• Exam (15 min.)
• Minimum required: 12/20
• Certificate of completion
• Validity: 5 years.

Course content

• knowledge of previous acts of unlawful interference with civil aviation, terrorist acts and current threats;
• awareness of the relevant legal requirements;
• knowledge of the objectives and organisation of aviation security, including the obligations and responsibilities of persons implementing security controls in the supply chain;
• knowledge of procedures for challenging persons and of circumstances in which persons should be challenged or reported;
• knowledge of reporting procedures;
• ability to identify prohibited articles
• ability to respond appropriately to the detection of prohibited articles;
• knowledge of how prohibited articles may be concealed;
• knowledge of protection requirements for cargo and mail; and
• knowledge of transportation requirements, if applicable.

Assessment

• Exam (15 min.)
• Minimum required: 12/20
• Certificate of completion
• Validity: 5 years.

Course content

• knowledge of previous acts of unlawful interference with civil aviation, terrorist acts and current threats;
• awareness of the relevant legal requirements;
• knowledge of the objectives and organisation of aviation security, including the obligations and responsibilities of persons implementing security controls;
• knowledge of procedures for challenging persons and of circumstances in which persons should be challenged or reported;
• knowledge of reporting procedures;
• ability to identify prohibited articles;
• ability to respond appropriately to the detection of prohibited articles;
• knowledge of how prohibited articles may be concealed;
• knowledge of protection requirements for air carrier mail and materials, in-flight supplies and airport supplies, as applicable; and
• knowledge of transportation requirements, if applicable.

Assessment

• Exam (15 min.)
• Minimum required: 12/20
• Certificate of completion
• Validity: 5 years.